Rock solid infrastructure: The reliability of our technology platform is essential to our ability to offer low prices and fast service. Our network (always expanding) consists of two Gigabit Ethernet connections to the Internet. The data centers feature redundant UPS, A/C and generator backup systems. All our servers are powerfull Dell PowerEdge servers.
Building Management System (BMS): All facilities operate computerised building management systems that monitor and remotely operate sensors covering electrical, mechanical, fire detection and leak detection systems.
Air Conditioning: To ensure optimum performance, all data floors are maintained at a constant 21°C ± 2°C and relative humidity is kept at 50% ± 10%. Both are continually monitored via the BMS.
Power: Our policy guarantees all our customers a redundant high-capacity, stable and reliable power supply, with easy scalable expansion in the future. A minimum of 1Kw per square metre secure power is available, with power isolated between customer and maintained indefinitely, plus on-site generation which can deal with both customer and plant load whilst recharging the UPS.
Backup Batteries and Diesel Generators: Battery sets keep the power on until the generators are up to working temperature. There is a 24 hour supply of diesel on site. The batteries are inspected every 4 hours and the entire system is run each month.
Physical Security: All datacentres feature totally comprehensive 24/7 security to keep your equipment 100% safe. This means our customers have the protection of security barriers, 24x7x365 monitoring by on-site personnel to include visual verification of all persons entering the building, CCTV video camera surveillance and a security breach alarm provides the control room with information.
Access: Access to the buildings, data floors and individual areas are via individually programmed Proximity Access Cards (PAC), usage of the PAC is logged centrally by time and date. The cards cannot be used by anyone else, whenever you swipe your card tag over the sensors to gain access to the building, your digital photograph will be displayed on our security systems which are continuously monitored by our on-site technicians. The technicians will then verify the information and only when satisfied, allow access.